Insurers and brokers will perform a search at the credit reference agency when they prepare a renewal offer for you or make an adjustment to your policy (sometimes referred to as Mid Term Adjustment). Please be aware that it is common practice for comparison websites to keep the information you give them and send you quote details a year later. You will usually find this explained in their terms and conditions. When they create a new quote for you, the insurers they use will request new searches for credit reference agency data. Some insurers and brokers use Percayso Inform to do this search, and so our name will appear once again on your credit file. We have no control over this practice. If none of the above apply, it may be that someone else has looked for insurance using your details. All the credit reference agencies have teams to deal with suspected fraud.